Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-05T20:28:22+00:00

    Ce que je ne comprends pas, c'est qu'il y a beaucoup de personnes qui ont eu ce problème en 2024, est-ce que leur problème a été résolu entre-temps? Où ils attendent toujours une solution ?

    What I don’t understand is that there are many people who have had this problem in 2024, has their problem been solved in the meantime? or are they still trying to find a solution?

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  2. Anonymous
    2025-03-05T21:22:26+00:00

    This is similar to what I found as well, but in reverse.

    The folder which shows up as a URL link on my system is on the 'new' system (Share "XXX") and my OD is on the 'old' system (Send Link).

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  3. Anonymous
    2025-03-05T23:00:16+00:00

    I also believe it's a migration issue. It's sad they won't come out and say anything at all.

    But to answer your question, in my testing with many accounts, as long as two accounts are on the "same platform", linked folders will work as expected.

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  4. Anonymous
    2025-03-05T23:35:25+00:00

    same here with me on mac. I can't find setting for "on-demand" mode

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