Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2024-06-19T15:09:55+00:00

Please fix this issue immediately. We have been using this to share files with my collegue; and this disruption has caused so much waste of time.
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Anonymous

2024-06-19T15:41:07+00:00

I have the same issue, which started today. The settings have always been set to Always Keep on this device for both my Personal OneDrive account and two Business OneDrive accounts since I started using OneDrive in ~2017. Yesterday, all sub-folders in the shared folders for my Personal OneDrive account were accessible; today, the shared folder was replaced by a link, and a copy of the folder structure was created for a file I had open when the change occurred.

The copy folder structure was named sharedfoldername-MyPCName, which contained the sub-folder structure and access database (the file that was open).

I initially tried clicking the Download All Files button in the Sync and Backup, Advanced settings, and Files On-Demand section, but that had no effect.

Subsequently, I unlinked and re-added the account, then clicked the Download All Files button again. This time, the OneDrive App reported that it was Processing changes for the ~2000 files in the folder structure, but it never downloaded them, and the folder still shows as a shortcut.

Microsoft needs to resolve this expeditiously. I have many clients who use this functionality daily for shared folders from other organizations, Teams, and SharePoint sites. Fortunately, my Business OneDrive accounts have yet to experience this behavior.
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Anonymous

2024-06-19T15:52:14+00:00

This is a major failure, causing important disruption. Difficult to understand this is already outstanding for more than one week, without any reaction from Microsoft
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Anonymous

2024-06-19T16:46:25+00:00

Hi Chandy

Thanks for the answer. It took me an entire 24 hrs period to finally reach this thread to know that I haven't done anything wrong with my Mac settings. Please let me know when the issue is resolved or any steps to do the same. Would appreciate an email to ******@gmail.com as I may not be able to follow this thread.

Regards

Dr. Abhishek Goyal
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