Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-10T14:07:09+00:00

    Same issue here! Its been baffling me all morning! Has anyone found a work around yet? - Nicola

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  2. Anonymous
    2024-06-10T14:17:28+00:00

    Hello,

    Some of my colleagues' laptop, all running on Windows 11 are having the same issues. I realized that those having this issue are with Windows 11 version 22H2. I have tried to install the version 23H2 manually on them but the installation said that it's not applicable.

    Looking forward to receiving solutions.

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  3. Anonymous
    2024-06-10T15:23:38+00:00

    I'm also having the same problem - is this going to be fixed??

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  4. Anonymous
    2024-06-10T18:10:19+00:00

    I have the exact same issue, tried to restore onedrive and now my entire desktop and all onedrive folders are MESS!!

    One specific folder I have shows the account owner as my outlook address and not registered onedrive/Microsoft account address, no way to login into onedrive with my outlook account to transfer ownership.

    So peeved as I don't have a recent back-up to restore my desktop

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