Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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3,079 additional answers

Anonymous

2024-06-18T08:30:09+00:00

I'm having the same issue, it started just now - please resolve this as soon as possible.
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Anonymous

2024-06-18T09:04:14+00:00
It's 2024-06-18 19:01 here in Sydney (GMT +10:00)

The above issue has just started happening to me now.

I've read all the posts from the last month and all describe the exact same issue with OneDrive:
- I have OneDrive installed and access OneDrive files using Windows File Explorer
- Files On-Demand is turned Off in OneDrive settings so all OneDrive files are available even if I'm offline
- Shared OneDrive Folders on my PC have been shared with me for the past 3 - 5 years or more
- Previously, all shared OneDrive Folders have appeared as a Folder in the OneDrive Folder in Windows File Explorer on my PC
- Now those shared Folders appear in my OneDrive Folder as an Internet shortcut
- Once clicking on the Internet shortcut, my browser opens and I have to login to OneDrive to access those files
- Microsoft know about it as at 15 June 2024 - see the following link:
- https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-shared-folders-are-only-available-via/6a309530-2ac2-40e8-b38e-5710bc6a1aa4
- Not a good look at all, Microsoft
- It needs to be rectified ASAP as I'm paying Microsoft for the pleasure
That's all for this evening

woof
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Anonymous

2024-06-18T09:04:46+00:00

Same Issue here. Please fix this and give us an update on the progress
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Anonymous

2024-06-18T09:27:58+00:00

Hi William.Y - MSFT

Microsoft Agent | Moderator

Microsoft Community Support Specialist

Will I be getting a credit on my Microsoft 365 Business subscription as well as your apology? I would far prefer a monetary recompense than a heartfelt sorry. My business creditors don't understand "sorry" unfortunately. I still must pay them for access to their shared OneDrive files and my services that I provide.

Thanks

zoopotato
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