Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-25T15:35:33+00:00

    I have tested both access via files on my iPhone and via the OneDrive app on the iPhone and iPad and they are ok for me. I am about to dig out my old MacBook and switch off all updates and test that to see if it has been an update issue, but it will take me a day or so.

    I also have been backing up one account where I have the most important documents (this is my wife account via a shared folder, using O365 family) and can not copy files from that OneDrive to my own like I used to in the web version of OneDrive. I am having to manually download to my laptop and then copy them to my own OneDrive account. Once I have copies made (and onto an external HDD) I am going to start messing with unlinking devices etc. I just want my data secure before I do that😃

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  2. Anonymous
    2025-02-25T15:37:54+00:00

    Thanks, we have tried it, but sadly it does not work for us. We have the same issue and waiting for a solution from Microsoft. But since there is no solution for almost half a ear now, we are planning on moving to google drive :( It is sad, but we cannot work like this. 2 colleagues are already affected with this issue since yesterday...

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  3. Anonymous
    2025-02-25T16:30:18+00:00

    Hi everyone,

    Today I wanted to add someone to my subscription, and I realized that some accounts are in a family group, while others (the ones with links instead of folders) are on the subscription but not part of the family group.

    I just added one of the bugged accounts to the family group, deleted the old link, and shared the folder with the whole family group.

    It seems like it’s taking a while for the link to be received, and the folder still doesn’t appear in the **“Shared with me”**section. I’ll check again tomorrow and give an update here.

    In the meantime, it would be helpful if someone else could check whether the bugged accounts are in the family group or not.

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  4. Anonymous
    2025-02-25T16:45:12+00:00

    I don't have a family group but I have this issue on new shared folders I create. I also add a response from Microsoft OneDrive team that they are working on the problem. Here is the email to send your issue to Microsoft OneDrive team: ******@microsoftsupport.com.

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