Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Is there an update on this problem?

Thanks but it did work for my account.

This is what worked for me. I'm posting here in case it's helpful for anyone else.

My issue:

• It seems that folders that were shared after a certain date (months ago) showed up as internet shortcuts locally on OneDrive
• Older folders still showed locally and worked fine up until last week
• Last week sometime, all local folders shared were gone, some internet shortcuts disappeared locally, one shortcut was duplicated with -computername appended

What worked for me:

• In the past, to get a shared folder to appear locally:
  • I first had to go to OneDrive Online
  • Under Shared>Shared With You I had to invoke the action "Add shortcut to My Files" for the desired folder
  • This would add the Shared Folder to the My Files section online and make it available as a folder locally
  • On the local folder I could choose whether to "Always keep on this device" to download all files or to keep them in the cloud and download on demand
• After the local folders disappeared last week, the following worked for me:
  • On OnDrive Online I deleted all of the shortcuts from My Files (this does not delete the shared folders themselves)
  • Locally, the duplicated internet shortcut did not disappear automatically so I deleted it manually
  • At this point I had not shared folders showing under My Files online or locally
  • Online, I went to Shared>Shared With You and invoked the action "Add shortcut to My Files" for all of the folders shared with me
  • They all now appear correctly under My Files online and locally as linked folders (NOT internet shortcuts) and synced properly. Note that it took a couple of minutes for the local folders to show

My setup:

• Windows 11 Pro (fully updated)
• Microsoft 365 Family
• OneDrive version is 25.015.0126.0002 (64-bit). This seems like a higher version than what shows on the support page. I have no idea how I got this version - I haven't done any special installs, just the normal Windows and M365 updates.

I hope this helps.

This happened with my account today for no reason whatsoever.

As mentioned before a workaround is to create a new Microsoft account and share the folders with the new account.
Done exactly that - but it initially did not work!

The first time I shared a folder via email with my new account. Same error - the folder appeared as web-link in the windows explorer.

The second time I then shared the same folder via link/url - and voila, the folder appeared as a proper folder in the explorer!

Maybe a valid workaround could be to change your shared folder to link/url sharing without the need to create a new account...

So for now I am working with the new account and link/url shares with the most important projects.

After months of having this problem, I can give you some pointers.

It seems that there are two versions of OneDrive Personal. The folders on the PC only work well between accounts with the same version.

Without warning, some accounts change versions, so from one day to the next they can no longer use that folder and it becomes a simple link.

On the OneDrive website, in options you can identify which version of OneDrive that account has. There are many differences, but I am attaching a screenshot to quickly identify if you are on the new or old version.

Microsoft would have to migrate everyone to the same version, and it would have to be a process of a few days, but it has been having this problem for 9 months now.

We want a solution now!!

This is indeed the problem. There are two versions of personal OneDrive. An old one and a new one. Shared folders between old accounts still work as usual. Shared folders between new accounts also work. However, a shared folder from an old account to a new account (and vice versa) does not work. Below are two images to help distinguish between old and new accounts. (Create and Upload = new, New and Upload = Old)

Last weekend, an old account was upgraded to a new account. Since then, shared folders to old accounts no longer work, but they do work with accounts of the new type. So it really is a server/version issue.

these seem to be conflicting. I have the search button under options, suggesting i have the old version per the first poster, but I also have "Create and Upload" which suggests the new version?

On another account, I have "Add New" (suggesting old) and no search button under the options (suggesting new). It seems one of you may have mixed up new and old.

Both are primarily used on different machines, but in both cases the OneDrive app is 25.020.0202.0001 and Windows 11 Pro 24H2 build 26120.3291, so that apparently has no bearing.

Either way, this issue is very annoying.