Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-23T20:33:17+00:00

    yes, it is the same issue; delete the shortcut. remove the folder from the sharing OneDrive. create a new folder and share it with read-right permissions. Have received, download the folder, and reboot the receiving computer. Once they can see the downloaded folder, you put the info in the shared folder and give it a few hours to finish. another reboot of the receiving computer may be required. changing shared to read-only will remove the shared fold on the receiving computer. changing share back will not fix it, repeat these steps

    ( Note: both have to be on the same version of 365 Office; the Home version of 356 uses OneDrive white cloud, and Business version 365 Uses OneDrive Sharepoint blue cloud. you cannot share between the 2 platforms now and that will never change Per Microsoft they to 2 separate programs now )

    Just tried, doesn't work. This is really crazy, over a year and no solution...

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  2. Anonymous
    2025-02-23T22:03:09+00:00

    I have fixed this for 1000 of people and the only time it’s failed is when you try and mix the business version of OneDrive SharePoint and the personal version of OneDrive you cannot share folders between these two different OneDrive systems and they are not compatible together. Both users have to be on the same version And they both have to be a paid account.

    The other thing that can mess it up is not removing the folder and its contents out of the OneDrive. Moving it within the OneDrive does not fix it. You must completely take it out of the OneDrive. I placed everything into a working directory at the root of the sea Drive and move everything in there then I make sure the share is removed off the other computer, not moved around completely deleted, and it should not be showing up online in the shared folder list.

    You must create a new folder in the OneDrive that’s being shared. Wait till you can see it on the web version of OneDrive and then set your permissions set read right on the folder by itself. In about 10 minutes, you should be able to see this folder on the second computer. Click download to folder reboot the computer at this point, and it will come And it be successful to put things in. At this point on the sharing computer, you can move into the new folder. Everything you wanted to share do not overwrite the folder. Just move the contents into it and these will slowly show up on the second computer over the next few hours. I personally reboot both machines at each step to make sure it takes so by the time I get to this point, I’ve rebooted each machine three or four times making sure each step works. If you ever turn the route directory that you’re sharing to read, only the share will disappear And turn into a shortcut. It is impossible to fix by changing it back. You must follow the same procedure from the start to get it working again and remember do the shares in the web version not on the local machine.

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  3. Anonymous
    2025-02-23T22:25:08+00:00

    I have fixed this for 1000 of people and the only time it’s failed is when you try and mix the business version of OneDrive SharePoint and the personal version of OneDrive you cannot share folders between these two different OneDrive systems and they are not compatible together. Both users have to be on the same version And they both have to be a paid account.

    The other thing that can mess it up is not removing the folder and its contents out of the OneDrive. Moving it within the OneDrive does not fix it. You must completely take it out of the OneDrive. I placed everything into a working directory at the root of the sea Drive and move everything in there then I make sure the share is removed off the other computer, not moved around completely deleted, and it should not be showing up online in the shared folder list.

    You must create a new folder in the OneDrive that’s being shared. Wait till you can see it on the web version of OneDrive and then set your permissions set read right on the folder by itself. In about 10 minutes, you should be able to see this folder on the second computer. Click download to folder reboot the computer at this point, and it will come And it be successful to put things in. At this point on the sharing computer, you can move into the new folder. Everything you wanted to share do not overwrite the folder. Just move the contents into it and these will slowly show up on the second computer over the next few hours. I personally reboot both machines at each step to make sure it takes so by the time I get to this point, I’ve rebooted each machine three or four times making sure each step works. If you ever turn the route directory that you’re sharing to read, only the share will disappear And turn into a shortcut. It is impossible to fix by changing it back. You must follow the same procedure from the start to get it working again and remember do the shares in the web version not on the local machine.

    Apart from the fact, that it doesn't work here (personal version), it is a crazily cumbersome task to just share a f'in folder with another account. Who made up this strange routine? This is the way, the biggest software company in the world offers their customers? Wow...

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  4. Anonymous
    2025-02-23T23:17:36+00:00

    I've tried this several times, all using M365 personal (white cloud) and the folders in question are shared with a combination of paid users, users under my family account and free users. Across all this there is a mix combination of who can see the file in Explorer and who is now restricted to online only.

    One user who is under my paid family account had this issue from the beginning almost 9 months ago, every possible fix and attempt has been tried with them to no fix. In the past month another paid user who several folders shared with had this happen. Then over the weekend (which seems to be where many have suddenly had issues) the second user under my paid family account had all their folders turned to .url instead. Again tried new folders and fixes and no success.

    To note, all the folders I've shared with several different accounts are all private, there is no business M365 in use. They have all lost access at different times over the past 9 months. Also to note every folder is always and has always had full read-write access as it's all team based work where everyone needs access.

    The inability to share locally folders between M365 Family and M365 Business is ridiculous but I can understand, but are we saying that if you have the free version of OneDrive you are restricted to online only, no File Explorer ability?

    Also on all this and the mention that the issue is fixed, Microsoft still have this officially listed as a bug, so is there communication from Microsoft detailing somewhere more specifically that this whole lengthy process is required.

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