Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-23T15:14:03+00:00

    This is happening for me too. One of the responses suggested going into the Shared section. That folder doesn't show up for me anymore, which could be the source of the issue (if a link to a shared folder is to a folder that no longer exists, maybe it shows as just a URL).

    I am traveling to events where access to this folder is potentially the most important time of the year and it broke!!! I have to go online to see it...

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  2. Anonymous
    2025-02-23T15:51:04+00:00

    I'm also linking to a folder that was shared with me. Folder still exists on the author's One Drive, I can see it when I access my One Drive online, but I cannot see it in my Finder on Mac - only the URL

    I'm using Mac/Safari - could this be a Mac issue?

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  3. Anonymous
    2025-02-23T16:50:38+00:00

    Nothing to do with Mac/Safari.

    This is purely a Microsoft account issue. Microsoft have the ability to change configure accounts differently and more worryingly change account.

    Last week I had 3 family accounts good, and 1 bad. This morning I have 2 accounts good and 2 accounts bad now.

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  4. Anonymous
    2025-02-23T17:21:09+00:00

    No. It doesn’t matter what system is it. I have links on windows and on Mac.

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