Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-02-22T01:42:19+00:00

    This issue is getting more widespread.

    Previously only 1 of the account on my Family plan was affected but over the last week, 2 more accounts ran into the same problems.

    This is getting frustrating and it seems like eventually all the accounts will be unusable.

    Is there any way we can get someone from Microsoft to officially acknowledge and commit to a timeline to fix the issue?

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  2. Anonymous
    2025-02-22T03:14:40+00:00

    This exact issue happened to me this morning. Help!

    Same here. All folders have suddenly become internet shortcuts

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  3. Anonymous
    2025-02-22T05:30:52+00:00

    This is ridiculous! Suddenly, I can no longer work with my family.

    What is going on with MS?

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  4. Anonymous
    2025-02-22T05:53:33+00:00

    Just happened to me last night. Unlinked, uninstalled, reinstalled, still showing up as URLs, I then downloaded the onedrive app from Microsoft's site hoping the other version might work instead of the app store version, but unfortunately it didn't work either... so frustrating, considering just getting a NAS and not worrying about cloud files anymore.

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