Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-16T13:22:46+00:00

    I have the same issue. In another thread, a user says they were informed that Microsoft would be removing the shared folder feature. I certainly hope this is not true, as it would be a serious reduction in functionality.

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  2. Anonymous
    2024-06-16T16:44:54+00:00

    Exactly the same has happened to me and this is a complete pain as i rely on seamless sync for sharing stuff with my collaborators. The accounts are even in the same microsoft 365 family account.

    MS need to fix this. And i also note no warning was given of this downgrade.

    Anyone else?

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  3. Anonymous
    2024-06-16T18:00:26+00:00

    I am having the same issue

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  4. Anonymous
    2024-06-16T18:54:58+00:00

    My family reported having issues a couple of days ago with a shared folder suddenly turning into an internet shortcut, and I am glad I found this thread before I did anything drastic. I see no evidence of a root cause or an ETA, which is concerning. Working via a browser instead of File Explorer is inconvenient, so I hope there is a resolution soon. Thanks.

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