Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-01-28T14:24:32+00:00

    It works for me. I go to "My files" and if I type a word in the search bar, it searches "my files" and also all folders "shared with me". I just retested and it works fine.

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  2. Anonymous
    2025-01-28T14:52:54+00:00

    Replied on June 21, 2024:

     We are aware of the issue and are working on resolving it. The url files will automatically convert back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state on OneDrive.com.

     

    Please refer to this information here:

    Add and sync shared folders to OneDrive for home - Microsoft Support

     

    Best regards,

    Thomas C - MSFT | Microsoft Community Support Specialist

    Today is January 28, 2025. 7 months have passed since Microsoft became aware of the issue and started working on resolving it.

    In this timeframe, a small Chinese company, DeepSeek, developed AI that surpassed ChatGPT and crashed the US stock market just by announcing it.

    Meanwhile, one of the biggest companies in the world is still struggling to fix a minor bug in their product... 🤦‍♂️🤦‍♂️🤦‍♂️

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  3. Anonymous
    2025-01-28T17:45:38+00:00

    Right click on the OneDrive app in System Tray(right of taskbar). Click the gear icon (Settings). Go to Sync and Backup. Manage Backup. Uncheck Desktop, Documents, Pictures.

    Give that a min. Then open 2 File Explorer windows. First one go to OneDrive. Second one go to C:\Users\UserName.

    Copy everything in the OneDrive desktop and paste it in the Users Desktop folder.

    Do the same for any other folders in OneDrive.

    If anything is missing, right click OneDrive and select view online. Recycle bin is on the left hand side and you can restore anything that was deleted.

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  4. Anonymous
    2025-01-28T17:46:30+00:00

    Right click on the OneDrive app in System Tray(right of taskbar). Click the gear icon (Settings). Go to Sync and Backup. Manage Backup. Uncheck Desktop, Documents, Pictures.

    Give that a min. Then open 2 File Explorer windows. First one go to OneDrive. Second one go to C:\Users\UserName.

    Copy everything in the OneDrive desktop and paste it in the Users Desktop folder.

    Do the same for any other folders in OneDrive.

    If anything is missing, right click OneDrive and select view online. Recycle bin is on the left hand side and you can restore anything that was deleted.

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