Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-01-25T19:32:26+00:00

    Hey,

    Guys can you search folders and files in the Online OneDrive which are shared with you?

    Let's say that there is a folder which is shared with you. You add it to your OneDrive => then try to search for the file or folder which was in that folder...can you see it?

    I noticed that now i cannot search for files and folders which are shared with me even on OneDrive online.

    Microsoft ****?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-01-27T03:38:06+00:00

    7 meses esperando una solución a este problema, queda más que claro que microsoft no esta haciendo mucho por dar una solución a este problema a sus clientes

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2025-01-27T07:49:28+00:00

    BENEQ, I just ran some tests for you. Because I have a few family member folders shared with me. Some are impacted by this dreadful Office defect, others are not.

    If I search for files in a share affected by this defect, then the search does NOT find them.

    If I search for files in a share that is NOT affected by this defect, then the search finds them OK.

    Microsoft are you listening? We want this fixed!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-27T07:58:27+00:00

    It took them 4 months to reply that their customer service rep doesn't understand the issue...

    Was this answer helpful?

    0 comments