Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-01-20T09:57:24+00:00

    Wow that is encouraging @Glyptodont ... sounds like they are indeed rolling out a fix and it should hit everyone within the next few months or so.

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  2. Anonymous
    2025-01-20T10:16:15+00:00

    Yes, I hope so. I may be being unduly optimistic, but I've gone ahead and uninstalled DropBox in the hope that it will now remain working.

    Anyone using a shared 365 family subscription and experiencing problems might want to try "unsharing" it with family members for 2-3 days to see if that triggers a fix. I'm not sure if it was related or not, but that coincided with the problem resolving for me.

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  3. Anonymous
    2025-01-20T12:28:12+00:00

    Not sure I will try this. I have some members are still working and others not (all Macs). If I unshare maybe it all breaks!

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  4. Anonymous
    2025-01-20T13:52:09+00:00

    Is there an update? This has been an issue for me since May of 2024...

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