Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-01-12T03:00:48+00:00

    I fully agree. The lack of response, communication and prioritizing by Microsoft is really appalling!

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  2. Anonymous
    2025-01-12T16:15:40+00:00

    Hello... It is Jan 2025 and this is not fixed. Is it time to go to Google or another service? Very disappointing.

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  3. Anonymous
    2025-01-12T18:18:50+00:00

    Thank you LadyInJax, bit convoluted but it works so thank you for stopping my irritation with Microsoft OneDrive Shares.

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  4. Anonymous
    2025-01-12T19:27:11+00:00

    Thank you LadyInJax, bit convoluted but it works so thank you for stopping my irritation with Microsoft OneDrive Shares.

    This link above belongs to OneDrive for Business, and there it works fine.

    We are claiming that links in OneDrive for Personal are opened in the web browser - which is really ugly.

    Many posts in this thread mixes up that difference - including me in the beginning.

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