Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-01-08T08:55:01+00:00

    This is really unbelievable! Over a year and Microsoft still hasn't come up with a solution or a fix.

    It first happened with my company account, after about half a year it started on my personal account and now I'm waiting to see when it will show up on the third one, or not...

    The only solution I've come up with so far is to reshare the folder to brand new account, disconnect the existing OneDrive and sign in with the new account. Now we can start this share cycle every 5-6 months or so.

    But this is the final nail in the coffin of my relationship with Microsoft, I'm switching all devices and MAINLY services and moving to competition in coming days and months. Can't believe issues like this are still a thing and nobody cares about customers that pay for those services.

    Thanks for nothing, Microsoft.

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  2. Anonymous
    2025-01-08T14:41:31+00:00

    Same issue for a month now. Spent $1000s and many days trying to fix with no success. My company has no choice but cancel our Onedrive account and migrate everything to Google drive. I suspect thousands of Microsoft customers are already doing this since Microsoft is not fixing the problem..

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  3. Anonymous
    2025-01-08T16:42:51+00:00

    I tried to again on one of my clients with no success . Spent quite a bit of time trying to clean everything up...

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  4. Anonymous
    2025-01-09T17:47:09+00:00

    have you found a solution to this problem ???
    please let me know .. thank you..

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