Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-12-17T21:20:25+00:00

    Hi Everyone,

    It is still broken for me but in my hope of a fix I tried the remove the share and recreate etc etc .. but in doing so accidently hit the "Hide Folder" option and now find there is another crazy bug for non business users. BEWARE THIS

    https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-onedrive-unhide-foldersfiles-which-were/9f5168bd-b7b2-479b-b569-2da7d2c3c36e?page=4

    If you hide the folder you are desperate to map then it is never coming back to your "Shared With Me" folder.

    What ever happened to QA and regression testing Microsoft ? You offer a bunch of features for collaborative working but don't collaborate with you users. 6 Months and 2000+ user reports in this thread alone not bad for a product we are all paying for !!

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  2. Anonymous
    2024-12-18T07:45:48+00:00

    finally my onedrive personal is working again!

    on your MY FILES tab, remove shared folder shortcut.

    then on your SHARED tab, click ADD THIS FOLDER AS SHORTCUT INTO MY FILES

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  3. Anonymous
    2024-12-18T07:48:11+00:00

    YES IS WORKING!

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  4. Anonymous
    2024-12-18T20:22:15+00:00

    I just started having this issue with one of our users in our business. We are a small business with only 4 users. She is the only one experiencing this problem. It began on 12/16/24. Unfortunately, we use a shared folder for everything and this issue has been inhibiting the flow of business.

    Since this thread began in June 2024, has there been ANY solution?

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