Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-12-17T12:36:18+00:00

    OneDrive Version: Build 24.221.1103.0003 (64-Bit)

    Running on Windows 10 (German)

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  2. Anonymous
    2024-12-17T12:39:58+00:00

    OneDrive-Version: Build 24.226.1110.0004 (64-Bit)

    Running on Windows 10 (German)

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  3. Anonymous
    2024-12-17T14:53:39+00:00

    Solution: I found this solution to work for me. Hopefully it works for others as well. It's unpleasant but light at the end of the tunnel. At least I got Onedrive to work properly again.

    1. Install a fresh copy of Windows Pro 10. Or get a new computer. Refurbed on Amazon with Win 10 for < ~100.00
    2. Create a new MS account. This will require a new email account, do not use your existing one.
    3. Download MS Office 365 including the ondrive app, sign in with your new MS account.
    4. Have whomever shared your folder reshare it with the new email account.
    5. shared folder should now display in File Explorer the correct way.

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  4. Anonymous
    2024-12-17T15:18:05+00:00

    Thanks.

    But this is ridiculous as a workaround.

    Buying a new PC in order to create a new account to solve a simple problem of a core feature of an commerical cloud store included in the most used OS wordwide of one of the biggest companies on the planet ?

    Give me a break!

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