Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-11T13:32:12+00:00

    This is absolutely ridiculous. Our office will be taking this matter into court as this completely disrupts workflow, its also false advertising from OneDrive and it violates fair trade and consumer principles in our country. I suggest everyone does the same.

    In the mean time, the only "solution" (that is nothing better than a workaround, a hack) is to mount the folder with rclone.

    Download Rclone, config your remote drive accordingly, add its path to environment variables (search for tutorials if you encounter any difficulty). Once its all set, use the following command:

    rclone mount [name you gave to the remote drive]:"[path to the unnacessible shared folder]" [partition letter]: --vfs-cache-mode full

    That is the structure, this is how i had to type it:

    rclone mount MyOneDrive:"Shared Folder - Office" N: --vfs-cache-mode full

    if you encounter any problems, redo the command adding --log-level Debug so you have more info.

    Once that command is working, you'll see a new partition in your windows explorer.

    You can also copy that working command and paste it onto notepad, and save the file as .bat extension. This makes it easy to execute the command every time you log in. You can even add it to scheduled tasks so it executes every time you log on, for instance.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-11T14:00:55+00:00

    Thank you for this alternative solution. On my side, I now keep my files almost exclusively on Dropbox, leaving my OneDrive almost empty.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-12-11T14:59:49+00:00

    Looks like this horrendous issue has just bitten us.

    My shared folders got so corrupted that my daughter's shared photos have been deleted.

    Luckily I have a local offline back up, which I can restore.

    This issue must be fixed immediatly

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-12-11T21:11:28+00:00

    I have the very same issue since today.

    As far as I can tell from my tests it's only working if I share between two paid accounts. As soon as I share from or to a free account it's the urls.

    So I don't believe it's not purpose by Microsoft. Just bad behaviour not responding here.

    That isn't true. I have a fully paid family account and it's happening to me for shared folders between family members.

    Was this answer helpful?

    0 comments