Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-09T04:28:35+00:00

    when you will fix this issue? im not paying for this kinda bug

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-09T12:09:42+00:00

    Hi everyone...

    Unfortunately I have had the same problem for over a month now. In my case, creating a new account and sharing to that account didn't help - all the time the folders are in .url.

    Of course I contacted Microsoft, but they said they know about the bug and are working on it (LOL - for half a year). They recommended working online and stated that:

    ‘If you would like to continue to resolve your issue, please contact us again by clicking here and we will be happy to help you’.

    HAHAHAHHA

    No - I don't want to fix my error, rest assured, I can work in my browser :D

    **** joke!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-12-11T11:20:10+00:00

    I have the very same issue since today.

    As far as I can tell from my tests it's only working if I share between two paid accounts. As soon as I share from or to a free account it's the urls.

    So I don't believe it's not purpose by Microsoft. Just bad behaviour not responding here.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-12-11T12:12:53+00:00

    I can't believe this has been going on since the middle of this year. This is causing endless issues for customers. Has anyone been able to find out if or when this will be resolved. Third-party software is not the answer as I am sure many of you will agree!

    Was this answer helpful?

    0 comments