Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  2. Anonymous
    2024-11-27T15:32:27+00:00

    5 month no fix... ridiculous

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  3. Anonymous
    2024-11-27T21:53:44+00:00

    Funny thing is, that I have same folder shared same way as the same time to two users, and one can acces it directly form exporer, other via website only.

    It looks like user related isuue, because I've tried with share from another account and only that one user receives links, at others explorer way works.

    Hello Microsoft?

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  4. Anonymous
    2024-11-27T22:22:03+00:00

    This is very annoying. Mine stopped working last week. Two of my shared folders became url and I'm having a big trouble to manage my files within them.

    I'm paying for something that is not working.

    Imagine the other people having the issue since June and Microsoft is aware of this and didn't fixed it.

    Outrageous.

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