Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-11-16T19:06:04+00:00

    I shared an important work folder over OneDrive with two other people:

    • One person was able to synchronize the folder to their file system successfully, while
    • The other person got a .url "link" which opens the internet browser.

    Any updates or workarounds would be appreciated.

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  2. Anonymous
    2024-11-18T00:20:55+00:00

    When you say "create a new account" do you mean the "one that shared" or "the one being shared with"? I ask because, depending on who is sharing, sometimes file folders are created (and synced) and sometimes... it's internet shortcuts.

    This is an issue that's been going on for well over a year. MS just doesn't care -- numerous support requests, etc. and all I get is "engineering is aware of the issue..." but no ETA for getting this very-basic functionality working.

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  3. Anonymous
    2024-11-18T12:14:46+00:00

    Hi!

    I mean ”the one being shared with”.

    For us there has been no issues with the new accounts we opened and reshared the folders with.

    We have always been sharing from the same account.

    When you say "create a new account" do you mean the "one that shared" or "the one being shared with"? I ask because, depending on who is sharing, sometimes file folders are created (and synced) and sometimes... it's internet shortcuts.

    This is an issue that's been going on for well over a year. MS just doesn't care -- numerous support requests, etc. and all I get is "engineering is aware of the issue..." but no ETA for getting this very-basic functionality working.

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  4. Anonymous
    2024-11-18T12:59:08+00:00

    After waiting since early June for a fix, we decided to bite the bullet. Out of our small company that all uses OneDrive, mine was the only one with this problem. We decided to assign me a new email address. It took an entire day of updating my computer throughout all of the necessary systems and programs but it worked. OneDrive has been working fine for over a week. It was an expensive waste of payroll time to change the email.

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