Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  3. Anonymous
    2024-11-07T17:37:19+00:00

    Hello, we work with many companies world wide and have seen this issue in various companies including ours. You are losing business to google because of this one issue. Accessing files online does not work for productivity when you have to constantly download and upload files, especially for businesses like ours that deal in multiple different files per hour.

    Please give an update or resolve this issue quickly.

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  4. Anonymous
    2024-11-07T21:05:44+00:00

    Microsoft 365 Family pack customer here, this problem has been going on for 6 months

    Personally I don't think they want to fix it, they want people to use the web-based OneDrive and the app will be just for syncing

    After this length of time it's clear they have no intention to fix it

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