Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-10-30T14:16:36+00:00

    Telling us to use OneDrive online ignores people's workflows. If you need to attach a file, for instance, you cannot use OneDrive online directly.

    This is Microsoft's new shtick... "We break things, and you have to just work around our failures. Good Luck."

    Why will MS not stop making inane changes to their software which break basic functionality?

    Please stop trying to make things look "pretty" and keep them working.

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  2. Anonymous
    2024-10-30T15:06:12+00:00

    Agree Entirely ,

    This whole issue has made me the laughing stock amongst sceptics in our small organization who i convinced to adopt one drive over another Third party provider.

    I have two critical PC's in my small team who are now operating with half an arm.

    The silence from Microsoft is deafening

    Seriously Disappointed as i don't Speak "Google" or "Apple" or any odd business software language.

    I Feel Let down

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  3. Anonymous
    2024-10-30T15:36:41+00:00

    RaiDrive may be the answer. It supports lots of cloud services. You can map them all as virtual drives.

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  4. Anonymous
    2024-10-31T07:30:41+00:00

    I am curious if anyone experiencing this issue can verify that they are a premium member. 🤔 The only account that I am experiencing this on is an unpaid account. All my premium (Microsoft 365 Subscription) accounts do not appear to be impacted by this issue, only the non-paid account.

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