Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-10-21T06:50:10+00:00

    My service was restored after the Windows 11 weekly update about 16th October 2024.

    I have made no other changes to my system.

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  2. Anonymous
    2024-10-21T07:40:16+00:00

    My service was restored after the Windows 11 weekly update about 16th October 2024.

    I have made no other changes to my system.

    Darn! I’m holding off from Windows 11 for the sole reason I can’t put the tasks bar on the side of my monitor. Which I have done for over 2 decades to max out screen height for editing timelines etc, now it’s just a habit 😂

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  3. Anonymous
    2024-10-21T10:43:16+00:00

    I have the same problem for the shared folder from one of my family member's account (other account are ok).

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  4. Anonymous
    2024-10-21T14:35:47+00:00

    I am on Windows 11 Home with all the latest updates but still the same issue. I took one of the folders off the Add to My files options>restarted PC>OneDrive>Shared>Add to My Files. But the same thing happened and it created a web shortcut as before. File Explorer does not show that particular folder as a local folder but instead opens it in Chrome. Please advise if I am doing something wrong.

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