Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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Anonymous

2024-09-30T18:07:22+00:00

- "The issue only affects paid accounts, the feature never broke and still works fine on free accounts"

Where did you get this information? I use both, a free (personal) and a paid (my company) accounts and both are broken 6, 7 months now. And it's not just a cosmetic issue, I had to change the way I manage my files, cause my company has no intention to change the whole system for now.
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Anonymous

2024-09-30T18:12:52+00:00

I concur with Leandro NR. We have multiple accounts paid and free, business and non-business, all have the same issue.

It is also not cosmetic. Any files shared with someone are not editable by anyone but the owner of the shared file. Therefore, other people cannot create & save new documents to the shared folder if they are not the user who created the folder. That is a huge loss of functionality in shared folders.
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Anonymous

2024-09-30T18:31:42+00:00

I have to agree with all of you. We have a business organization and the only the receptionist account is affected. All the other accounts are fine. Our problem is, our receptionist is the one who used to manage the files through Onedrive. She doesn't own most of those files since she started just last year. We really need this to be fixed soon as managing the files is a main task for her. it was ok for the first 6 months she was with us.

Please fix it.
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Anonymous

2024-09-30T19:17:15+00:00

I've said this before, that although the errors, bugs or whatever they're called, affect the desktop, they are not apparent within the mobile Onedrive app. It works as it should and did three months ago within the Onedrive application on a desktop. ie, it does not open a browser!

So if it still works within the mobile app why can't Microsoft get it to work again on a desktop and why did it happen in the first place?

Also, I've noticed, contrary to previous comments, that if a shared file is opened via the browser (or the local app), it is still saved back to the shared folder. Not satisfactory,but...
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