Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-09-30T00:21:33+00:00

    Dear Microsoft:

    I am having the same issue. What is the fix please. I cannot do my work without this working properly.

    Thanks,

    Anthony Knopps

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  2. Anonymous
    2024-09-30T09:37:57+00:00

    Microsoft have no intention of fixing this. It's months old an affects tens of thousands of users, including me and my family.

    It's rediculous that Microsoft thinks it can keep telling the world they are aware of it and working on a fix. They are not.

    They are removing a feature that the user base relies on. They are just waiting it out for everone to either leave or find another work around for their use case.

    Disgusting behavior from this company. I've been a supporter of Miscrosoft for decades but that is now over. Corporate greed is going to win this one. Everyone else using this feature will suffer as a result.

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  3. Anonymous
    2024-09-30T11:00:11+00:00

    I've had the same problem for around 6 months now. Must be one hell of a bug / issue if this hasn't been resolved yet.

    Using shortcuts to a shared folder that loads in a browser is a complete waste of time. It's just not practical. I pay for a subscription and one of the main features of OneDrive no longer works. Very disappointing.

    My thoughts are that Microsoft have deliberately removed the feature from Individual / Family subscriptions, leaving it as a premium business feature. They just can't be honest about it.

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  4. Anonymous
    2024-09-30T17:10:34+00:00

    With respect, your claim makes little sense and is clearly disinformation. Microsoft is a for-profit public company; their primary goal is to make more money.

    Consider:

    • The issue only affects paid accounts, the feature never broke and still works fine on free accounts
    • The issue only affects a small subset of paid accounts, and not new ones
    • There is no upgrade path or upsell to a more premium tier of service
    • This is a (mostly) cosmetic issue, files are still on the server and accessible via the web

    Microsoft's last quarterly report press release is titled "Microsoft Cloud Strength Drives Fourth Quarter Results." This is (and has been for quite some time) their primary business. Why would they lie about a clear bug affecting a very small subset of people in order to get them to "leave"? How does forcing users off their primary business make them more profitable?

    Given OneDrive is part of Microsoft's core profit center, I doubt they’re going to update the server software all that frequently, and certainly not without significant testing. Further, I have no special knowledge, but I imagine they only do quarterly updates, which would include both fixes and new features. Additionally, this bug has gained virtually no media attention, giving them no incentive to accelerate the deployment.

    Given we've already had some confirmation that a fix is coming, and some recent posters have already indicated the issue is fixed for them, I think it's safe to say the next version of the server software appears to be in the testing phase and we'll slowly see that deployed more in the coming months.

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