Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-09-24T13:13:42+00:00

    Wow thank you for that clarification Alfonso, that makes much more sense now and explains why all my machines except one work... that one machine is using a different account and got caught up in the chaos. Unfortunately creating a whole new account is not viable to me. What I have done is simply copied the entire folders over to the broken account. Of course, that means it's not synchronized with the source folders so I have to keep doing so. Like I said, a hassle.

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  2. Anonymous
    2024-09-24T15:08:28+00:00

    Yeah that's not even a remotely acceptable solution. Nobody is ditching their OneDrive account and creating another one for this to work, especially people who are paying for O365 that includes OneDrive, and people using work or school accounts CAN'T do that.

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    4 people found this answer helpful.
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  3. Anonymous
    2024-09-25T01:39:04+00:00

    I did this few months ago and today it happen again ....

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  4. Anonymous
    2024-09-25T05:12:52+00:00

    It is now almost october and this issue still persists. Seriously considering cancelling my subscription.

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