Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-27T06:16:39+00:00

    No, Nothing happend. It seems that this does not affect all accounts. I share some folders with my family members. My folders are working fine, the folders (former and new) of my son are stored local as a link.

    I cannot understand why MS still ignores this major bug of one iof the core featrures of onedrive. like this, onedrive is useless. expecially for people who payiing for Office365.

    Gospo

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  2. Anonymous
    2024-08-27T12:14:12+00:00

    We have the same issue, a shared FOLDER now appears as a internet shortcut, also been battling for months to try and fixing this problem only to discover today after googling about it that this problem exists for months now.....Microsoft clearly cant fix the issue.

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  3. Anonymous
    2024-08-27T13:05:20+00:00

    This is unacceptable, the issue was raised several months ago. It seems Microsoft don't want to fix the issue because all that they care is the corporate customer.

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  4. Anonymous
    2024-08-27T13:33:21+00:00

    At this point I'm starting to think it's being enforced, that we should get used to it as it is. I have users that I can't answer because there isn't one.

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