Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-13T11:47:30+00:00

    Ref MagistarNL answer.

    Not sure what you are saying here? This seems to be answer to users access as opposed to the fault "Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC" this thread is covering ?

    So not a fix for me

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  2. Anonymous
    2024-08-13T11:54:17+00:00

    You misunderstood me. My issue is that onedrive converted the folder into an internetshortcut. When you re-add the folder it keeps being created as an internet shortcut. Meaning incomming shared folders can no longer be accessed via the file explorer. This bug is account related and only applies to incomming folders for an affected account.

    I created a new account to replace the affected account, re-shared with this new account, used the same 'add to my onedrive' button and then it gets created as a folder. Then I simply decoupled onedrive from the original account for the affected user and logged into the new onedrive account. Now the shared folder van once again be acces through the explorer instead of opening in the browser.

    This workaround proves that the problem lies with microsoft and is account related. On the different account the same action (create a shortcut to my onedrive) results in a folder that has a total size counter on the new account. On the bugged account there is no filesize total.

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  3. Anonymous
    2024-08-13T12:01:49+00:00

    It does fix that issue. I had the exact same issue where the browser kept opening. If you swap accounts you can use onedrive via the file explorer. The issue is related to the account, not the app.

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  4. Anonymous
    2024-08-13T13:16:13+00:00

    Thanks for your response. I tried to follow your instructions and it didn't work for me -- wondering if I missed a detail. Would you be willing to provide screenshots or other guidance? Struggling and would appreciate any help. Thanks so much

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