Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-08-12T14:22:07+00:00

    All working again for me, OneDrive version: Build 24.146.0721.0003 (64-bit)

    I just double checked and this build did not fix my problems. Is there anything you did to make it start working or did it just fix itself with an update?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-08-12T14:30:19+00:00

    Did do anything, just started working again. I just created a new share, just to make sure I'm going completely mad and that worked.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-08-13T00:28:33+00:00

    I have this exact same issue. I have also tried everything mentioned. In addition, I have also tried to set the files to sync from the app on my phone and still nothing. It's annoying me because there all my documents are stored in one account that I'm syncing with which I need on a daily basis, and doing things online is so. god. dang. ANNOYING.

    Currently OneDrive Version 24.146.0721.0003 (64-bit) on Windows 11 Pro Version 23H2 build 22631.3958 and the Windows Feature Experience Pack 1000.22700.1026.0.

    This problem is NOT currently resolved and has no resolution as far as I'm aware.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-08-13T06:59:19+00:00

    Any progress?

    Was this answer helpful?

    0 comments