Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-12T17:55:03+00:00

    I have the same issue. My file folder has just become a shortcut on my computer.

    Any reasoning or a potential fix would be greatly appreciated.

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  2. Anonymous
    2024-06-12T18:06:42+00:00

    Seems to be a rampant uptick in this issue since yesterday, affecting a huge chunk of users, if not all. Any news from Microsoft on a resolution would be great!

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    2 people found this answer helpful.
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  3. Anonymous
    2024-06-12T18:51:24+00:00

    We are an IT consulting firm and have witnessed this problem for many of our clients that were sharing OneDrive folders. The problem appears to be with the OneDrive client (software on the computer). Some of the issues we witnessed are the following....

    1. Files that are shared to you, appear to be missing in the OneDrive client folders, yet the files are present in the web-based (cloud) of OneDrive. The OneDrive client indicates "your files are synced".
    2. Breaking the sharing and re-sharing does not fix the issue.
    3. Uninstalling then reinstalling the OneDrive client and deleting the %appdata% OneDrive contents does not fix the issue.
    4. Removing OneDrive Client and reinstalling the OneDrive from either the Microsoft Store or the Direct link from Microsoft does not fix the issue.

    This is a very serious issue Microsoft is facing. We hope that Microsoft can shed some light. This has crippled several users internationally.

    -Kyle Kontney

    Kontney Computer Group

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  4. Anonymous
    2024-06-12T19:24:45+00:00

    Same issue here on a couple of computers. Unlinking, re-linking, unsharing, re-sharing, upgrading to windows 11 - none of it worked.

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