Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-07T15:18:24+00:00

    I concur. I would hope they would at least keep their users updated, even if that means, "we don't know but are still working on this" . They must realize this puts many folks in a tailspin. What good is 3 months of M365 if there's still an issue with collaborating with file sharing?!

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  2. Anonymous
    2024-08-07T16:40:36+00:00

    Can you please provide an update on the progress and a deadline when this issue would be fixed?
    It's been a long time and this problem has not been solved.

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  3. Anonymous
    2024-08-08T12:23:08+00:00

    Did you create just a OneDrive Account (5GB Capacity) or did you create a new Office365 user (1TB Capacity)?
    I need the shared Onedrive to be bigger than 5GB and I can't burn an Office Account for every try :-o

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  4. Anonymous
    2024-08-08T13:32:26+00:00

    I just created free Onedrive account (5GB capacity). Please note, that shared folders do not consume any space on the receiving account.

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