Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-01T08:37:04+00:00

    did this issue ever get resolved as we also have this issue

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  2. Anonymous
    2024-08-01T14:01:38+00:00

    August 1, 2024 - I now have the same issue. I'm pissed at onedrive/microsoft.

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  3. Anonymous
    2024-08-01T14:17:18+00:00

    Bump. Also having this issue in my company. Approximately 1 in 5 employees having the issue

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  4. Anonymous
    2024-08-02T02:23:24+00:00

    This is an incredibly annoying bug! But in my case, it only applies to one Microsoft Account in our Club that was set up a few months ago. The other ones in our Club are working normally.

    However, if a folder in the affected account is shared with anyone else, they too get an Internet Shortcut instead of the expected folder on their OneDrive in Explorer.

    As far as the affected account goes, it make the whole process of finding, accessing and creating files just too tedious for words, and makes it practicably just too confusing for use for less computer aware users.

    If this isn't fixed soon, we will be forced to migrate back to DropBox!

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