Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-26T15:16:08+00:00

    I DM @microsoftsupport on X once a week. They keep telling me its being worked on but they still haven't gone public with the issue. I don't really know if its a priority. I'd think with their resources this could have been fixed long ago. We could post on their X account about the issue and see if that gets notice. Here are some of my back and forth with them so far:

    Here was a prior response they gave after I challenged whether its truly a priority for them

    Me:

    Them:

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  2. Anonymous
    2024-07-26T17:05:53+00:00

    Does anyone know Arwa Tyebkhan's email address? I think it's time we started reaching out to the One Drive team directly.

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  3. Anonymous
    2024-07-28T00:04:50+00:00

    I have pCloud that I subscribed at Black Friday thinking it is safer to have 2 solutions.

    PCloud sub is also available as pay once and use it for a lifetime.

    Business subscription for teams.

    They regularly offer 70 or 80% off. For your b'day, for Black Friday etc. on lifetime subscriptions.

    2 things I like that onedrive does not offer:

    1. You can get a personal file-drop address and share it with anyone.
    2. You can personalise shared folders with your logo/banner and comments etc. Nice for sharing with clients.

    Enjoy !

    Christophe

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  4. Anonymous
    2024-07-29T12:33:48+00:00

    I found an effective workaround for this problem, after many wasted and frustrated hours - switch to google drive

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