Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-24T12:43:29+00:00

    I received this reply to my direct report of the problem. This is from June 29th. My case was closed based on this reply:

    "Thank you for replying.

    We have read your response, and it seems like you are facing issue with the shortcut to shared folder working as a link. We would like to inform you that our engineering team is aware of the issue and is working to fix the issue as soon as possible. As a workaround, you can continue to click on the folder and access the shared files/folders within the web browser.

    The fix for the issue you are facing will be rolled with coming updates, the OneDrive application installed on your device has the ability to auto-update. Once the engineering team from our backend releases the new OTA update, the OneDrive will get updated automatically and hopefully, the issue will get fixed.

    We understand this can be inconvenient and hence, we are working to fix it as soon as possible."

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  2. Anonymous
    2024-07-24T15:19:50+00:00

    What rubbish Mr. William
    We are facing huge trouble in our daily work and you are saying no workaround yet. Shame on Microsoft, that they do not bother the difficulties faced by customers for shared folder issue.

    Why dont you officially inform us that you are closing this sharing service from Microsoft end.

    Shame on Microsoft.

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  3. Anonymous
    2024-07-24T17:16:25+00:00

    any solution ?

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  4. Anonymous
    2024-07-24T21:13:03+00:00

    Any solution? (07/24/2024)

    Please !

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