Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-22T12:59:42+00:00

    There dosen't seem to be any ETR which is more frustating.

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  2. Anonymous
    2024-07-22T13:42:44+00:00

    Hello, Abhinav Sharma4

    Welcome to Microsoft Community.

     

    We are aware of the issue and are working on resolving it. The url files will automatically convert back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state on OneDrive.com.

     

    Please refer to this information here:

    Add and sync shared folders to OneDrive for home - Microsoft Support

     

    Best regards,

    Thomas C - MSFT | Microsoft Community Support Specialist

    Not sure if this is helpful for Microsoft team members researching the issue, but we are pretty confident this issue started on my wife's laptop when she accidentally clicked "Continue" to setup Microsoft Backup and move all her documents to OneDrive as part of a June Windows update. Previously she had been storing her Documents locally and that's what she wanted, but after clicking Continue instead of "skip this" her shared folders switched to .lnk files instead of folders.

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  3. Anonymous
    2024-07-22T21:42:54+00:00

    Do we have an update on this issue? Surely this should be fixed by now given the issue is now over a month old? Can a progress update be posted on the current state of this issue?

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  4. Anonymous
    2024-07-23T01:23:30+00:00

    When the issue will solve..the issue happen since June.

    Microsoft have to give a solution, not keep delay and delay.

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