Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-06T03:09:25+00:00

    I think this is an issue with the Microsoft account linked to OneDrive.

    In trying to help someone through this, one account out of four in the family is affected. When logging in to the same computer with a different family account, OneDrive and the shared folder behave as expected.

    When logging in to another computer with the problem account, the original problem as described in the OP returns, though now not even a URL shortcut can be seen in the local OneDrive folder. It can be seen via OneDrive browser access only.

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  2. Anonymous
    2024-07-06T08:17:11+00:00

    Suffer it 1 month and I feel like my works doubled... exhausted...
    Why Microsoft still has not had any solution yet?

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  3. Anonymous
    2024-07-06T09:39:15+00:00

    has this been resolved yet. im now finding that i cant view anything form the shared folders in desktop Or Mobile apps. its quiet frustrating when you pay for a service you cant use for almost a month.

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  4. Anonymous
    2024-07-06T16:16:07+00:00

    The suggestion to just use online files is not a practical suggestion unless you are using an office file in the first place. Any other type of program file means that I have to download the file, make the change, and reupload the file. Unless this is only affecting a very small number of users (one of six in my immediate circle of people), I can't understand why this isn't a code red urgent situation for Microsoft. How this has gone on so many days is beyond belief!

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