Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-13T11:27:28+00:00

    Microsoft launches a cyber attack on computers using OneDrive, slowly filling the computer's hard drive with URL files until the computer crashes. If you email them, all they tell you is to wait and keep deleting the files that keep duplicating themselves. It will sort itself out in the end.

    i can't leave OneDrive running if i do my computer will crash as my recycle bin will fill up with URL files as  it try to sync folder that I have linked with my wife, but it can',t so it deletes the URL, creates another,r then starts the deletes, creates etc  until hard drive full

    I can't unlink

    My wife can't unlink me

    stuck

    so cyber attack

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  2. Anonymous
    2025-04-13T10:28:57+00:00

    Its a disgrace that this issue has been going on for over 10 months, if it affected big business it would be fixed in 10 seconds, why should everyone that's affected which does seem to be thousands maybe millions after reading on so many post on the internet all pay for a subscription, this should be discounted due to the poor service.

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  3. Anonymous
    2025-04-13T10:06:34+00:00

    Hi Hans. Thanks for the update on the issue. Can we please get an update regarding the estimate deadline by which it will be completed. I have tried everything so that this works. I tried to create new email accounts so that the shared folders do appear as folders but nothing works.

    If Microsoft does consider this a critical issue there must be some deadline. Please update on the same.

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  4. Anonymous
    2025-04-12T15:45:13+00:00

    This happened to me where a message came on my Outlook on April 10 saying our 365 subscription ahd expired when we renew in September every year nd it is fine and my husband was not affected by this. I am the family member and could not email for sseveral hours and did not know why. I had to pay -yes pay for urgent investigation by an IT company who I bought my fairly new laptop from and they thought it was a phishign issue at first (with the message) because of payment associations. But they finally found a message pn Microsoft portal saying the issue was fixed - I did not know and had no message about anything and chasing slmeone who knows anythig about it within Microsoft help produced no help at all. Two people ad remoting did not help. The tech guy was not brifed when transferred by the person who reoted as she said she would. He kenw nothing. He had not been told. AND on top f everythign it still keeps telling me 24 hours after speaking to teccch that my i ccoud storge of one terabygte is full which it is not, andd it will not save and there are red X's against a lot of folders and against i cloud. This is So BAD! We pay Microsoft for this? I am in limbo like mos of you.

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