Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-14T13:20:06+00:00

    Hi Matt,

    Thank you for this comment.

    Our client was using Microsoft personal accounts to sync their shared files....we created a new m365 personal account which was outlook account and shared the files with that account and the new account synced the files as file and not internet shortcut. However, the other accounts are still having the same issue but at least they can work better when signed into the new temp account. Thank you for the tip this work around is better than waiting for Microsoft to fix the bug.

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  2. Anonymous
    2024-06-14T12:23:46+00:00

    Hi, i shared files from my one drive account to another person one drive account,. when he access his account in online, Files are accessing, But when he tried to open in offline method, Files are showing ( Internet Short Cut) 1Kb size,

    pls solve this issue in urgent basis.

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  3. Anonymous
    2024-06-14T08:06:36+00:00

    They have acknowledged it here.

    https://answers.microsoft.com/en-us/msoffice/forum/all/folders-shared-with-me-are-syncing-as-internet/6abc9383-6072-4562-b4fa-370c4ea8ce49?page=1

    "https://answers.microsoft.com/en-us/msoffice/forum/all/folders-shared-with-me-are-syncing-as-internet/6abc9383-6072-4562-b4fa-370c4ea8ce49?page=1"

    The have also acknowledged it on X,

    "Thanks for getting back to us and for the screenshot you shared. It's currently a known issue and our engineers are working on this and doing their best to resolve it as soon as possible."

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  4. Anonymous
    2024-06-14T08:04:14+00:00

    Hey y'all.

    I was having this issue with my OneDrive associated with my Gmail account, where creating the shortcut simply provided that link to the browser OneDrive page of the shared folder. I tried another Gmail account, and was given the same issue. We tried a third account, this time an Outlook account which we had just created. It worked, surprisingly.

    Y'all might wanna try creating an Outlook account or using an existing Outlook account granted access to the Shared Folder to verify if the issue persists.

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