Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-20T23:47:51+00:00

    I generate all the error codes for them monday, Everything Microsoft has done this week has made the problem worse.

    I think half the world's pissed off at them.

    I'll verify sunday that it is strictly in their server and has nothing to do with the app installed on theany local machine.

    On linux servers they discovered Back door access Was Distributed from the Linux source code and it.

    from news on this it started destroying a permission's code through this back door a month ago. All the servers I have come across with it normally it is damaged Is permission's, Let's mess up hundreds of thousands of servers throughout all industries.

    I've never seen it taking microsoft this long to fix. but I have a feeling that's where it's coming from.

    you can push a sync on folder with "Goodsync" which how it done before the OneDrive sync from shared computer to shared onedrive and sync fold it down and dirty fix, but it get a team working again, i have this for clients and they every happy and working. It can also be installed on cheap $150 mini computer as a temp server also

    Jerry @ Go IT Pro

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  2. Anonymous
    2024-06-20T23:29:29+00:00

    I think I may have figured out what change they made that started this issue. The verbiage between the mobile app and their browser for adding things to your own drive is different.

    On the browser it says to "create a shortcut" which sounds suspiciously like what all of us take exception to our desktop apps doing.
    On the mobile app it says "add to my OnedDrive" which when I click on it says "By adding (folder name) to your OneDrive, you can sync it on your computers with your other OneDrive files." That is the behavior we expect. We don't need shortcuts to the folder in question. We need the actual folder in question to sync with our OneDrive accounts.

    I've attempted to use the mobile app to create a new version of the folder, but it throws an error every time suggesting: It's either been moved or deleted or that I may not have editing permissions.

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  3. Anonymous
    2024-06-20T20:58:35+00:00

    I tried Microsoft Support through twitter and they said:

    We appreciate your prompt response and providing details about the concern. We have received confirmation from our management team that this OneDrive concern is a known issue, and our team of Microsoft engineers and developers is actively working on resolving it. For now, we do not have a specific time frame for when this issue will be resolved. While this resolution is in progress, we suggest periodically reviewing the OneDrive folders if you can open them without turning them into web links. We appreciate your patience and understanding on this matter. If you have other Microsoft-related questions in mind, please feel free to share them with us again. Stay safe! -Eden

    I asked:

    Thanks Eden. Where can I go to monitor progress? Why isn't Microsoft sending updates or notice that the issue exists? Will they? People online have been having issues since the beginning of June.

    Their reply:

    We appreciate the link you shared and understand how important it is for you to get this issue resolved. Our dedicated team are actively working to restore normal service, and they are doing everything to have this issue resolved as soon as possible. For now, please continue to monitor your OneDrive shared folder from time to time. We sincerely appreciate your patience and understanding during this inconvenience. All the best. -Mary

    My take:

    So long story short, I sent the link to this conversation to them as support/evidence of the issue. It doesn't seem like they will be using any notifications to keep us posted on progress and we are supposed to monitor our folders to see if it gets fixed. Its an oddly unprofessional answer from such a large organization.

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  4. Anonymous
    2024-06-20T18:38:25+00:00

    I am now 2 weeks into this absolute mess. As a digital creator for other businesses that I share files through, I am more than pissed and microsoft needs to get their S*** together.

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