Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-21T14:33:54+00:00

    Same issue on my end. Shared folders turn to internet shortcut link. It's already frustrating :(

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  2. Anonymous
    2024-06-21T14:18:50+00:00

    Si es que le sirve a alguien. Esto me acaban de contestar por canal de chat de soporte.

    El asistente escribió:

    Por ahora, no tienen una fecha y hora específicas en la que se resolverá el problema para evitar el falso establecimiento de expectativas. Además, aconsejaron coordinar con nuestro equipo de OneDrive por correo electrónico utilizando esta dirección: odrvhelp arroba microsoft.com, para cualquier solución ya que tienen más recursos con respecto al problema de OneDrive.

    Te recomendaré que envíes un informe a la dirección que envié anteriormente para que puedas obtener una respuesta de nuestro equipo de OneDrive para otras recomendaciones y solucionar, ya que tienen más acceso al problema de OneDrive.

    Espero sea de utilidad

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  3. Anonymous
    2024-06-21T14:11:43+00:00

    I have the same issue and my work is very much affected - when will kt be resolved?

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  4. Anonymous
    2024-06-21T09:03:33+00:00

    Hi,

    Is there a fix or solution for this issue yet? As we have been having this issue for over a week now and it is affecting our perfomance and efficiency.

    Thanks

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