Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

3,079 additional answers

Sort by: Newest
  1. Anonymous
    2024-06-22T04:26:58+00:00

    The official Microsoft documentation has been updated with a note about this issue. The Microsoft development team has taken note of this issue and Internet shortcuts will be gradually restored to their original files in future updates. There is no effective solution yet, so please wait for the restoration. 

    Add and sync shared folders to OneDrive for home - Microsoft Support

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-06-22T03:47:52+00:00

    This happened to me on June 6th. It started with 8 files not syncing to my desktop. We spent 2 1/2 days trying every suggested fix we could locate. We have uninstalled and reinstalled several times. Every morning I turn on the computer only to be disappointed that Microsoft has still done nothing to fix it. It's crippling productivity and needs a solution ASAP.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-06-22T03:01:01+00:00

    We, too, are having the same issues since early this week. Shared files have turned into Internet shortcuts. Can you please provide us with a solution? This issue has slowed down our work. Thank you.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-06-21T22:05:52+00:00

    yes. this is a huge issue. Microsoft please figure this out ASAP

    Was this answer helpful?

    0 comments No comments