Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-24T04:16:19+00:00

    This has been horrible, never recommending onedrive ever again :(

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  2. Anonymous
    2024-06-23T23:14:56+00:00

    I received the same canned response from Microsoft: at least, we know their developers are aware of this major bug.

    I am still surprised, however, not reading more "noise" about this issue on tech web site, on social media and from other cloud providers highlighting the superiority of their services.

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  3. Anonymous
    2024-06-23T21:27:22+00:00

    Same issue here ...
    Shared folders are converted to web links on my Windows 10 & 11 systems after installing the latest monthly update
    Logged (as suggested) the issue at:

    You can also send a feedback email to the OneDrive team via the link below, and we believe they will resolve the issue faster:https://go.microsoft.com/fwlink/p/?LinkId=528676****
    Hopefully the Microsoft Development team will come with a fix ASAP

    I wrote them, last Friday 21st of June, This is their answer:

    Thank you for contacting OneDrive Support. Hope you are doing well!

    We understand that you have been waiting patiently for a response from us, and we appreciate your patience. We regret to inform you thatwe are currently experiencing a backlog due to unavoidable circumstances*. Let us quickly assist you further with your concern.*

    We appreciate your efforts for sharing the information. We are aware of this issue and our engineering team is actively investigating to resolve it. We appreciate for helping us out to track this issue down. Ensure windows and OneDrive app are up to date.

    Meanwhile, you can continue to click on the mounted folders and access the shared files with the web browser.

    Please be informed, currently there is no specific ETA as we are still working on the solution. Your patience is highly appreciated.

    Thank you for your cooperation.

    The problem is, that my scanner and other applications won't click on any folder they need direct access. They must have really screwed up heavily, when this issue has not a high priority :-(

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  4. Anonymous
    2024-06-23T17:46:45+00:00

    we had same concern we setup clean computer and found the issue was only in cloud server any file that disappeared when in the local trash or online trash. we also found it is a permission error causing issue, and we aloud microsoft onedrive team to review remotely everything t days ago they still do not have fix. we still using temp goodsync software work around with our client.

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