Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-25T10:23:38+00:00

    Dear Chandy,

    I am experiencing the same issue, please update the current status, is that resolved or not, if not when we can expect the resolution, Please keep us posted

    Thanks

    Regards

    Naveen A

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  2. Anonymous
    2024-06-25T03:27:24+00:00

    Any updates as to when we can expect a fix?

    It really is a hassle and going online to complete tasks is not an acceptable workaround.

    An update would be appreciated since my subscription is up for renewal and I am turning auto-renewals off until this is resolved.

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  3. Anonymous
    2024-06-25T02:20:09+00:00

    I do not like that because Google Drive save in the browser cache and temp files and all data can be mined.

    you can do and Hamachi VPN or $40.99 a year and share direct or get $200 HP Mini off amazon and a file server.

    you can also do GoodSync and sync the file and it will look and function as if it is not broken $40. a year for software can be done on share computer or do a mini as a server. This program is what Microsoft copied from on the shared folders and can share between 30+ platforms

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  4. Anonymous
    2024-06-25T01:56:10+00:00

    Hi Dale,

    Thank you for your help and cooperation,

    Please provide us with an update when it has been fixed

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