Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-25T23:09:24+00:00

    Until that one stops working

    I have several people sharing folders with me - some have failed, some have not failed (yet)

    I also share folders with a few people - 2 of those stopped working, the others are fine (so far)

    I'm assuming it's going to get worse tho

    Note: there are posts from upto 2 years ago talking about similar issues to this - they never seem to have gotten any sort of resolution so whether this is an actual technical issue or MS tinkering with stuff I have no idea BUT I also have no interest in waiting to see what goes wrong next...

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  2. Anonymous
    2024-06-25T22:05:54+00:00

    One workaround that worked for me:

    Create a new Microsoft account and share again.
    (The account that "sends" the share must be recreated, not the one that "receives" the share.)

    ...of course all the data needs to be transferred to this new account first, which definetely is annoying.
    However, that's still better than nothing,

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  3. Anonymous
    2024-06-25T17:29:20+00:00

    Wow, Microsoft still hasn't done anything about this!?!? Same issues. Would love to use my desktop as a desktop and not run around the office all day.

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  4. Anonymous
    2024-06-25T15:00:09+00:00

    Here is the latest I received from X/twitter when I asked for progress report. I just direct messaged them @microsoftsupport asking for an update from my earlier messages. Looks like they still don't have an ETA

    Thank you for getting back to us, Daniel . We truly understand the importance of resolving the issue with sharing folders in OneDrive. Upon checking, our support team are still working on a fix. Rest assured that they are doing their best to resolve the issue the soonest possible time. Thanks for understanding. -Shie <br> ---

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