Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-06-27T12:30:08+00:00

    Dido. I am also experiencing this problem and I hope that it is solved ASAP. It use to work fine. Please let me know when it is fixed.

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  3. Anonymous
    2024-06-27T10:59:17+00:00

    Since June/14 we're still with no updates in this issue.

    I'm pretty sure that MS will leave this in this way. Which is pretty sad and most important, very unfair and disrespectful with us costumers.

    Me and a lot of colleagues are using at this time Google Drive for our needs of shared files, and guess what, Google spreadsheets are by far better than excel when you talk about shared files.

    If you want just to keep files online, I judge that it's ok keep onedrive for now.

    But if you need share your files, take my advice, move to google drive (MS owns Dropbox and charges a lot more )

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  4. Anonymous
    2024-06-27T08:42:46+00:00

    Thank you for your reply.

    This should be an issue with the functionality of OneDrive itself, and we can confirm that both Home and Personal users are experiencing this issue at this time.

    The business version is not supported by us, so we can't confirm this.

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