Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-18T13:51:43+00:00

    Thanks Arthur. If I can avoid creating a new account that would be great. I hope this will be fix by the end of the month. I am suprise that MICROSOFT " One Drive" still working on resolving this issue, it should be done by now with all the staff that they have. Anyway, If not solved in August for sure I will have to process with a solution by myself by switching to another system or create a new account but will this happen again with onedrive ??

    Have a great day !

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  2. Anonymous
    2024-07-18T12:23:29+00:00

    It is like DropBox where files show up in File Explorer. You can open them in Office just like any other file, but I suspect simultaneously editing a document won't work.

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  3. Anonymous
    2024-07-18T11:04:34+00:00

    same issue in our company. waiting for a solution

    S

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  4. Anonymous
    2024-07-18T10:36:49+00:00

    How is NextCloud's shared folder performance and collaboration with office files?

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