Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

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Anonymous

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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Anonymous

2024-07-25T10:05:23+00:00

a bit confused - dropped it? I removed the shortcut from my drive and then added again through online and still showing as link
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Anonymous

2024-07-25T09:41:55+00:00

For info:

I've been tracking this issue for some of our customers, and it seems to have been fixed today.

One customer lost the shortcut which was appearing incorrectly as an Internet Shortcut. I dropped this via OneDrive online and then recreated it, and the new one came through as a folder shortcut again.

Maybe have a look to see if the same has happened for yourselves?

Best wishes

Tywi

Still not working here, just checked with your method.
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Anonymous

2024-07-25T08:17:39+00:00

There is still no workaround available. I have lodged multiple support requests, shared screen recording and then they just close the ticket without actually helping. I am also not able to download the folder. The owner of the folder is my outlook alias and I have tried logging in with that email but it just redirects to my main account user (gmail) drive. So fed up now. Will have to download each item in the folder one by one then stop using Onedrive - google drive will now be my main cloud service.
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