Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-08-23T18:32:14+00:00

    As part from affected users from this issue, I suggest to start a demand and request refund since the issue has showed.

    Please if someone seems any way to scale the problem and send a signed collective claim.

    best Regards;

    Jordan Iruretagoyena

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    3 people found this answer helpful.
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  2. Anonymous
    2024-08-23T17:22:23+00:00

    Is there anyone in this group that is a business user and having this issue? Perhaps I need to switch to business product. Do we know if it is affecting any teams users?

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  3. Anonymous
    2024-08-23T06:09:16+00:00

    I spent a few hours working on the same issue. I wish Microsoft would make it 100% clear that DESKTOP FILE EXPLORER for OneDrive SHARED folders isn't available in their tutorials and so on, at least until the "issue" is fixed. or simply say it's not a feature any longer! Tutorials and many online resources show images are not completely clear if the navigation pane is the App or the website version, too. So frustrating. I need to attach and email my husband's photos and docs on a regular basis. (Access his files for our rental homes.) It's challenging to download the files when I would like to navigate to them in Explorer. The online Office 365 apps are far less superior to desktop apps, so it's a conundrum.

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  4. Anonymous
    2024-08-21T22:30:29+00:00

    ehanks

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