Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

Was this answer helpful?

200+ people found this answer helpful.
0 comments

3,079 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-09-03T09:16:22+00:00

    Wonder why they cant just run system restore and put the program back to what it was before they broke it. Come on Microsoft over 2 months many of my clients are not happy.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-09-03T06:44:32+00:00

    I did that but since yesterday it can not be accesed online anymore. And everything on a payed account.

    Suddenly the old shared folder cannot be opened because the request is invalid.

    Code: 909432a1-30d7-5000-e041-d3a82b576067

    It's a desaster.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-09-02T09:12:52+00:00

    I think it is now clear they aren't going to fix it.

    Alternatives are Dropbox, Google, Amazon, Box, etc.

    We went with Ionos NextCloud as we have lots of users but don't need that much data.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-09-02T08:55:16+00:00

    Can someone at Microsoft give us a perspective on resolving this very disabling problem (applications that no longer work because they cannot use UNC access, synchronization and local backups for example, etc.)

    Was this answer helpful?

    0 comments